Operator File · Unlicensed or lapsed

Fortune Clock Withdrawal Problems? Not Paying Out, Blocked Accounts and Refund Options

Licence status, what the record shows and the routes open to players anywhere, with sources. A listing is a record, not an allegation of wrongdoing.

Written by Jake Thomas, Co-founder and Director. Clinton & Co Advisors is not a law firm. Last checked 4 September 2026.

If Fortune Clock is not paying out, has blocked your account or has taken your winnings, this page sets out what its terms allow, what the public record shows and the recovery routes open to players anywhere. Fortune Clock names no company, registration number, regulator or licence number anywhere on its own site: the footer block that would carry that statement holds only the brand name, and its Curacao seal markup is disabled. The Curacao licence third parties attribute to it carries no Fortune Clock domain on the regulator's certificate. If you have lost money to Fortune Clock, or lost a lot of money, the sections below cover withdrawal delays, blocked accounts, confiscated winnings, large balances and where to complain.

Register check
Entity
Not established on public record: the operator names no company, registration number or registered address on any of its own pages. Third-party attributions conflict and none is corroborated
Registration number
not published
Licence number
None stated
Regulator
None named by the operator
Status
Unlicensed
Date checked
4 September 2026
Register
Curaçao Gaming Authority register (edition of 3 September 2026)

Unlicensed on the public record: across the home page, terms, About Us, refund, privacy, responsible gaming, contacts and FAQ pages of fortuneclock07.com, read on 4 September 2026, the operator names no company, no registration number, no registered address, no regulator and no licence number, and the Curacao validator seal markup in its footer is commented out of the HTML so nothing renders; the Curacao licence third parties attribute to the brand, OGL/2024/1060/0472 held by Atlantic Management B.V. (company 139089), was read on the CGA certificate portal the same day and its eight approved domains do not include fortuneclock.com or any Fortune Clock mirror.

Not established on public record: the operator names no company, registration number or registered address on any of its own pages. Third-party attributions conflict and none is corroborated (casino.guru names Atlantic Management B.V., Curacao company 139089; SlotsCalendar names Cerberlot N.V.; AskGamblers names no company), and the CGA certificate for OGL/2024/1060/0472 carries no Fortune Clock domain.

Both facts are cited: fortuneclock07.com and cert.cga.cw.

Fortune Clock states no licence number and names no regulator, so there is no register entry to check; the registers cited in the sources beneath were searched on 4 September 2026 and carry no matching business or domain.

Our free licence checker covers this and every other operator we hold a file on.

Who operates Fortune Clock

Fortune Clock tells you nothing about itself. The live site, reached on 4 September 2026 at fortuneclock07.com, carries a footer block where an operating statement would normally sit; the only text inside it is the brand name. The terms, the About Us page, the refund page, the privacy page, the responsible gaming page, the contacts page and the FAQ name no operating company, no company registration number, no registered address, no regulator and no licence number. The terms run to nearly 62,000 characters and refer throughout to the Site and to the Company without ever identifying the Company. The footer does contain the markup for an Antillephone (Curacao eGaming) validator seal, but that block is commented out of the HTML, so no seal renders and no validator link is offered; the seal host and the validator itself were both unreachable when tested.

Third parties fill the gap, and they contradict each other. casino.guru names Atlantic Management B.V. as owner and marks the licensing authority Curacao (CGA) OGL/2024/1060/0472 as verified on its own review. A marketing page at fortuneclock.casino, which is not the operator's platform and links to no casino, repeats that pairing. SlotsCalendar names a different company, Cerberlot N.V. AskGamblers names the Curacao Gaming Control Board with no number and no company. casino.guru and AskGamblers both give an establishment year of 2020, a date the operator itself does not publish anywhere. Set against those claims, the CGA's own certificate portal was read on 4 September 2026: certificate OGL/2024/1060/0472 does certify Atlantic Management B.V., company number 139089, and it lists eight approved domains, allrightcasino.com, luckybirdcasino.com, slottica.com, slottyway.com, spinamba.com, spinbounty.com, supercatcasino77.com and viks.com. No Fortune Clock address is among them, and no Fortune Clock mirror is either. That is the whole of the register position on this brand, and it is why this page records the status as unlicensed on the two facts rather than repeating anyone's attribution as fact. Nothing here says the brand is operated by Atlantic Management B.V., and nothing here says it is operated by Cerberlot N.V.

The register carries a separate detail worth stating plainly. The CGA online licence registry edition of 3 September 2026 records OGL/2024/1060/0472 to Atlantic Management B.V., type B2C, company registration 139089, issued 12 February 2026, expiring 12 August 2026, with the status Assessment in progress: an expiry date that had already passed when the register was published. The certificate portal gives a different starting point again, saying the company has been licensed since 12 August 2025. That register is entity-level and lists no domains, so it neither confirms nor denies any brand, and a search of its full text returns no Fortune Clock entity and no Cerberlot entity at all. Finally, the domain estate has moved: fortuneclock.com, still named in the operator's own copyright line and hreflang tags, now redirects to a domain sale page, and Internet Archive snapshots from December 2024 and August 2026 show that same empty shell. No rebrand was announced or reported anywhere; this is a domain migration, and the operator's only acknowledgement of it is a clause banning accounts on more than one of its domains without naming them.

What the terms allow Fortune Clock to do

The terms at fortuneclock07.com/en/rules carry the effective date 1 January 2017 and no later revision date, and they are drafted to give the operator room. On money leaving the account, clause 9.16 says a withdrawal request may be processed within 36 hours, while clause 9.17 lets the Company run additional checks on gaming transactions whose duration cannot exceed 30 days, so the published outer limit on a stalled payout is a month rather than a day and a half. Clause 9.12 bars a withdrawal until every payment into the account has been verified and all verification activities properly completed, and clause 7.3 says the possibility of withdrawing may be restricted during verification. Clause 9.13.2 triggers a full identification process at USD 1,000 (about £770) and above, asking for a passport, driving licence or ID, a utility bill for address with mobile phone bills expressly excluded, and both sides of any card used. Clause 4.6 goes further and allows a declaration of source of earnings with bank statements and payroll records, with the account blocked and further activity suspended if it is not supplied. Clause 9.13.4 caps payouts at 2,000 USD or EUR a day (about £1,540), 10,000 a week (about £7,700) and 40,000 a month (about £30,800), subject to an exception that may be agreed with the administration of the Site. Clause 9.14 allows a fee of 20 per cent of the amount withdrawn where the money was not played through, clause 9.13 requires a successful deposit in the last 30 days before a withdrawal can be requested, and clause 9.13.5 allows only one open request at a time.

On closure and forfeiture the drafting is wider still. Clause 13.4 gives seven grounds for blocking or deleting an account without notice, the first being simply that the Company has decided not to provide services to you. Clause 13.2 states that where an account has been deleted or blocked, the return of funds present at closure is not processed. Clause 9.3 confiscates all winnings and refunds only the deposits where a payment is traced to a relative, friend, partner or spouse. Clause 6.3 forfeits everything accrued on a duplicate account and allows the Company to claim back sums already withdrawn, and clause 6.6 allows funds on such accounts to be confiscated without prior notice. Clause 11.2 cancels winnings and bonuses on suspected bonus abuse; clause 11.5 blocks the account on suspected cheating with no obligation to refund or compensate; clause 11.6 withholds funds on suspected illegal activity and has the player waive any claim against the Company; clause 10.5 voids winnings made with two browser tabs open; clause 18.3 lets the Company take back payouts, bonuses or winnings after a breach. Clause 13.5 charges 5 EUR a month against an account left 180 days without a login, taking the entire balance where less than that remains, and the separate refund page blocks the account permanently once a refund request has been reviewed, whatever the outcome.

Two absences matter as much as the clauses. First, clause 22.1 tells the player to contact support and only then file a complaint, and the terms name no second-tier channel, no external body, no ADR provider, no regulator and no complaint deadline anywhere, while clause 22.2 makes the Company's server records and correspondence the final evidence. Second, there is no governing law clause and no jurisdiction or courts clause in the terms at all: searches of the full text for governing law, jurisdiction, court and arbitration return only incidental references. Clause 24 does allow the Company to transfer or assign the terms to any person, and there is no matching clause preventing a player from assigning or transferring a claim, which is worth noting when a recovery route is being planned.

Withdrawal delayed or refused

A Fortune Clock withdrawal pending for days sits inside clauses that give the operator time and give you none. Clause 9.16 says only that a request may be processed within 36 hours, while clause 9.17 lets the Company run additional checks whose duration "cannot exceed 30 days", so the published outer limit on a stalled payout is a month. Clause 9.12 bars any cash out until every deposit has been verified and all verification activities properly completed, and clause 9.13.2 triggers a full identification process on any request of USD 1,000 (about £770) or more, requiring a passport, driving licence or ID, a utility bill for address with mobile phone bills expressly excluded, and both sides of any card used. Clause 9.13.5 allows one open request at a time. Clause 9.14 permits a fee of 20 per cent of the amount withdrawn where the money was not played through, and clause 9.13 refuses a withdrawal unless there has been a successful deposit in the previous 30 days. Complaints published on AskGamblers describe payouts approved and then rejected on stated technical grounds, repeatedly, and support suggesting the player open a different payment account or switch to a crypto payout; complaints published on Trustpilot describe per-transaction limits, long processing and unexplained rejections.

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Account blocked or frozen

Fortune Clock can close an account without giving a reason. Clause 13.4 lists seven grounds for blocking or deleting an account without notice, and the first is simply that the Company has decided not to provide services to you. Clause 13.2 then states that where an account has been deleted or blocked, the return of funds present at the time of closure "is not processed". Clause 4.2 subjects every depositing player to KYC, and clause 4.6 turns that into a source of funds demand, a declaration of your source of earnings with bank statements, with the account blocked if it is not supplied. Clause 11.6 lets it block or suspend any account and withhold funds on suspicion of illegal activity, adding that you then waive any claim against the Company. Clause 13.5 charges 5 EUR a month against an account left 180 days without a login. Complaints published on Trustpilot describe accounts frozen or placed under investigation immediately after a win with no timeline given; a complaint published on casino.guru over a disputed EUR 9,500 describes an account blocked after a withdrawal request, with documentary demands the player could not meet.

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Winnings voided or confiscated

Confiscated winnings at Fortune Clock rest on a long list of clauses. Clause 9.3 provides that where security checks trace a deposit to a relative, friend, partner or spouse, "all winnings will be confiscated, and deposits will be refunded". Clause 6.3 forfeits everything accrued on a duplicate account and lets the Company claim back sums already withdrawn, while clause 6.6 allows funds on such accounts to be "confiscated without prior notice" and bans one player holding accounts on more than one of the operator's domains, which it never names. Clause 11.5 blocks an account on suspicion of cheating with no obligation to refund or compensate; clause 11.2 cancels winnings and bonuses on suspected bonus abuse; clause 10.5 voids all winnings from a period in which two browser tabs were open; clause 18.3 takes back payouts, bonuses or winnings after a breach. casino.guru marks the terms unfair on four counts, among them a rule it describes as letting the operator act, including confiscating winnings, without valid justification, and low-risk play leading to winnings being taken. A complaint published there over a disputed £1,000 describes a refused withdrawal and a removed balance.

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Site not responding or gone dark

Fortune Clock has not closed, but it has moved. fortuneclock.com, the domain the operator's own copyright line and hreflang tags still name, now redirects to a domain sale page. The live casino runs on numbered mirrors: fortuneclock.net redirects to fortuneclock07.com, live on 4 September 2026, while the fortuneclock10.com and fortuneclock14.com addresses in its own language switcher did not resolve. Clause 6.6 is the only acknowledgement of that estate, referring to the operator's domains under the same legal entity without naming either. So the problem here is silence rather than absence. Clause 22.1 tells you to contact support and only then file a complaint, and the terms name no second-tier channel, no external body, no ADR provider, no regulator and no complaint deadline. casino.guru flags that the casino does not react to third-party complaints and records a disputed £6,000 case closed as unresolved because the operator did not respond; Trustpilot shows the business does not reply to reviews, and reviewers there describe support that gives vague explanations and refuses escalation. Clause 22.2 makes the Company's server records the final evidence, which is why your own dated record of the payout request and every reply matters.

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What the record shows

Regulator / court actionAustralian Communications and Media Authority (ACMA)· 2020-10-13

The Australian Communications and Media Authority announced on 13 October 2020 that it had asked internet providers to block a further set of illegal gambling websites, naming Fortune Clock Casino among them. The announcement states that following numerous complaints about these services, including complaints about withholding winnings and poor player treatment, the ACMA investigated and found them to be operating in breach of the Interactive Gambling Act 2001, and it urged Australian users of the sites to withdraw their money. The live page was unreachable when this check was run and the announcement was read from the Internet Archive snapshot of 31 October 2020; Yogonet reported the same blocking round on the same day. fortuneclock.com remains on the ACMA's published list of blocked gambling websites, read on 4 September 2026 and filed alphabetically between firefoxcasino.com and fortuneplay.com; the page carries its own stamp of 20 July 2026 and the list carries no per-entry dates. No other Fortune Clock domain appears on it, so the numbered mirrors the brand runs today are not covered by the listing. The ACMA items name the brand and the domain fortuneclock.com. They name no company.

Source

Is Fortune Clock legit?

The honest answer to "is it legit" has parts. Fortune Clock prints no licence number on its own site, and the register check recorded on this file found no licence for it. The record above holds 1 documented item for Fortune Clock, sourced and attributed. With no UK Gambling Commission licence recorded for it, GamStop does not cover it and no UK adjudicator can hear a dispute about it, which counts for more than any star rating once money is stuck. Holding a licence never guarantees players fair treatment. A Curaçao licence number can be checked against the CGA's official register using our free licence checker.

Complaints about Fortune Clock

Trustpilot's profile for fortuneclock.com, read on 4 September 2026, shows a TrustScore of 1.6 out of 5 from 155 reviews, with 86 per cent rated one star and 2 per cent five star, and the business does not reply to reviews. Complaints published there describe winnings reviewers say they cannot access, with per-transaction limits, long processing times and unexplained rejections; verification requirements reviewers describe as shifting and impossible to satisfy; accounts frozen or placed under investigation immediately after a win, with no timeline given; bonus conditions reviewers say cannot be met; and support that gives vague explanations and refuses escalation.

AskGamblers, read the same day, gives the brand a CasinoRank of 1 out of 10 and a player rating of 4.2 out of 10 from 16 reviews, records 47 complaints with a two day average response, and lists 36-hour pending times among its negatives. Complaints published there describe withdrawals approved and then rejected on stated technical grounds, repeatedly, across card and bank methods; support suggesting the player open a different payment account or switch to a crypto payout; verification documents accepted and the withdrawal still refused, with a further requirement surfacing only afterwards; a large payout held for a week beyond the stated window with no timeframe given; and the interaction between the per-transaction and monthly caps meaning a large balance would take months to draw down. The amounts printed against those entries run from EUR 150 to £28,000.

casino.guru gives Fortune Clock a Safety Index of 5.2, which it describes as below average, and prints a complaint tally of 64 in total, 10 unresolved, 7 resolved and 47 rejected, with 19 complaints directly about this casino. Its own flags are specific: that the casino does not react to third-party complaints and does not cooperate with its complaint specialists; that the terms are unfair on four counts, including a rule it describes as letting the operator act, including confiscating winnings, without valid justification, and low-risk play potentially leading to winnings being confiscated; and that a pending withdrawal is also shown as playable balance and can be spent before it is approved. Three individual complaint pages were read in full: a disputed £1,000 case in which a withdrawal was refused and the balance removed over an allegation of cheating the player attributed to a game provider issue, closed when the player stopped responding; a disputed EUR 9,500 case in which an account was blocked after a withdrawal request following a win, the operator citing card payment disputes the player's bank confirmed had not occurred, followed by documentary demands the player could not meet; and a disputed £6,000 case closed as unresolved because the casino did not respond. Other complaint titles on the review page cover repeated withdrawal denials, an account closure failure, a suspension over suspected dishonesty, a deposit never credited and verification that could not be completed. All of these are attributed player reports rather than findings by any regulator.

A complaint about Fortune Clock should go to Fortune Clock itself first, in writing, through the complaints channel it publishes or its support address where it publishes none, with every reply kept. If Fortune Clock does not resolve it, there is no regulator to escalate to, and in practice the pressure comes from the evidence your own records support. The sequence is set out in how to escalate a casino complaint.

What the licence requires

Fortune Clock holds no gaming licence this file could confirm, and no UK Gambling Commission licence is recorded for it, so GamStop and the UK dispute-resolution framework do not apply. Read more on how Curaçao casino law works.

No licence stands behind Fortune Clock to set requirements. The obligations that remain are the ones in its own terms, and the routes that follow from that are set out under Where you are playing from.

If you are trying to recover money

Because no licence this file could confirm now stands behind Fortune Clock, there is no adjudicator anywhere that can order a refund, so recovery runs as a claim built on the Fortune Clock terms as they stood when you played and on the evidence your own records support, taken forward with a regulated legal partner where they support it. Preserve your account evidence first, then see how gambling-loss recovery works, the evidence you need to recover losses, and how to escalate a casino complaint.

Fortune Clock sits outside the UK framework. For the wider picture, read getting money back from an offshore casino. If you self-excluded before Fortune Clock took your deposits, read getting money back after gambling on GamStop. For the escalation order that applies to Fortune Clock, use the free complaint route finder.

If the amount is large

A five or six figure balance at Fortune Clock runs straight into clause 9.13.4. It caps payouts at 2,000 USD or EUR a day (about £1,540), 10,000 a week (about £7,700) and 40,000 a month (about £30,800), and states that the maximum payout per month is USD 40,000 "except in certain cases it may be agreed with the administration of the Site". On those figures a $200,000 balance (about £154,000) takes at least five months to leave even with no dispute, and that exception is discretionary and agreed privately with the administration of the Site, with nothing in the terms saying how such an agreement is reached, recorded or honoured, so any VIP or account manager offer of a higher limit is worth holding in writing. Clause 9.13.2 triggers a full identification process at USD 1,000 (about £770) and above. Clause 4.6 lets the operator ask for a declaration of your source of earnings with bank statements and payroll records, and block the account if it is not supplied, while clause 9.17 gives it 30 days for additional checks and clause 9.13.5 allows only one open request at a time. Judging whether such a demand is proportionate is harder here than at a licensed brand, because the operator publishes no licence, no regulator and no complaints procedure to measure it against, so there is no published standard it has agreed to meet. Where you played from changes what you can do next, and the routing section below sets that out.

Where you are playing from

Wherever you are playing from, there is no licence route to describe for Fortune Clock: this file records no gaming licence in force behind Fortune Clock that it could confirm, so there is no regulator complaints procedure to escalate into and no certified dispute body Fortune Clock is obliged to engage and pay for. What carries a dispute instead is the Fortune Clock terms as they stood on the day you played, the account history, payment records and correspondence you hold, and the domestic angles set out below. Put the complaint to Fortune Clock in writing anyway, dated and factual, and keep every reply: an unanswered written complaint is itself part of the record.

If you are in the United States

Clause 3.4 of the terms names the USA among the countries whose residents may not open an account or deposit, and clause 3.4.1 repeats the United States of America on the prohibited-access list, together with Puerto Rico, American Samoa and the Virgin Islands. An account opened from there is in breach of the operator's own rules, which clause 3.4 says lets it block the account and decide unilaterally on any payout. The operator names no regulator and no external complaints body anywhere in those terms, so an account opened from the United States has no published escalation route beyond the operator's own support.

If you are in the EU

Most EU member states are on the operator's own restricted lists: France, Italy, Spain and the Netherlands at clause 3.4, and Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Germany, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia and Sweden at clause 3.4.1. Ireland and the Czech Republic are not listed. Set against that, the site's own language switcher offers Swedish, German, Polish, Portuguese, Finnish and Spanish versions. Searches of the Dutch Kansspelautoriteit and the Swedish Spelinspektionen on 4 September 2026 returned no result for the brand or either candidate entity, and no Fortune Clock domain appears on the Belgian Gaming Commission's blocked list.

If you are in Canada or Australia

Both are on the operator's own prohibited-access list at clause 3.4.1, Canada by name and Australia as the Commonwealth of Australia. Australia is also the one country where a regulator has acted: fortuneclock.com is on the ACMA's list of blocked gambling websites, and the ACMA named Fortune Clock Casino when it announced that block on 13 October 2020, citing complaints about withholding winnings and poor player treatment and urging Australian users to withdraw their money. The numbered mirrors the site runs today are not on that list. Searches for an AGCO or iGaming Ontario notice naming the brand returned nothing.

If you are in the UK

The United Kingdom is on neither restricted list, so the operator's own terms do not exclude British players and the site accepts them by default. There is no UK Gambling Commission licence, so GamStop, IBAS and the Commission play no part, and a third-party marketing page for the brand states that it is not in the GamStop scheme. Clause 5.4 goes further, asking players to confirm on registration that they have never belonged to any organisation intended to restrict or block access to gambling, naming GAMSTOP expressly.

Sources

  1. fortuneclock07.com: The operator's own live site, read 4 Sep 2026 (reached by redirect from fortuneclock.net). Page title 'The Fortune Clock Casino is home of licensed slots!'; the footer block that would carry a licence statement contains only the words Fortune Clock Casino, with no entity, company number, address, regulator or licence number; the Antillephone (Curacao eGaming) validator seal markup is present in the HTML but commented out, so no seal renders and no validator link is offered; copyright line reads FortuneClock.com 2026
  2. cert.cga.cw: CGA certificate portal read 4 Sep 2026: Certificate B2C for Atlantic Management B.V., Curacao company number 139089, licensed by the Curacao Gaming Control Board since 12 Aug 2025 under OGL/2024/1060/0472 (National Ordinance on Games of Chance). Eight approved domains listed: allrightcasino.com, luckybirdcasino.com, slottica.com, slottyway.com, spinamba.com, spinbounty.com, supercatcasino77.com, viks.com. No Fortune Clock domain appears. No status word is shown on the certificate
  3. gamingcontrol.spin-cdn.com: CGA online licence registry, 3 Sep 2026 edition, downloaded and text-extracted 4 Sep 2026: row 116 records OGL/2024/1060/0472 to Atlantic Management B.V., type B2C, company registration 139089, issued 12 Feb 2026, expiry 12 Aug 2026, status Assessment in progress. The register is entity-level and lists no domains. A search of the full text returns no Fortune Clock entity and no Cerberlot entity
  4. fortuneclock07.com: Terms read 4 Sep 2026 (the /en/terms path returns HTTP 404). Effective date printed as 1 January 2017 with no later revision. Clause 1 names only the Site and the Company and never identifies the Company; no licence, regulator, Curacao or B.V. statement appears in 61,914 characters of text. Clauses relied on: 3.4 and 3.4.1 restricted territories; 4.2, 4.6, 4.8 KYC, source of earnings and money-laundering blocks; 6.3, 6.5, 6.6 duplicate accounts and the unnamed mirror estate; 7.3 withdrawal restricted during verification; 9.3 third-party payments; 9.12 to 9.17 verification, caps, fees and check windows; 10.5 browser tabs; 11.2, 11.5, 11.6, 11.7 confiscation and blocking; 13.2, 13.4, 13.5, 13.6, 13.7 closure, dormancy and self-exclusion; 18.1 to 18.3 indemnity and clawback; 22.1 to 22.3 complaints and evidence; 24 one-way transfer of rights; 5.4 the GAMSTOP declaration
  5. fortuneclock07.com: Refund page read 4 Sep 2026: refund requests considered only within 24 hours of the transaction and only for unused funds; documents required within 7 days or the request closes; the account is blocked without the possibility of reopening regardless of the decision; winnings and bonuses deducted before the refund is calculated; refunds from a blocked account capped at the deposits of the last gaming session, minimum 10 EUR, with the remaining balance debited after 30 days
  6. fortuneclock07.com: About Us page read 4 Sep 2026: four sentences of marketing copy about the team and the game offering, with no company name, registration number, address, licence or regulator
  7. fortuneclock07.com: Responsible gaming page read 4 Sep 2026: names no entity, licence or regulator; a break in play requires writing to support, and account blocking is stated to be possible only after a call from a support manager to the account owner
  8. fortuneclock.com: Read 4 Sep 2026: a 114 byte HTML shell that redirects by JavaScript to /lander, which in turn redirects to a GoDaddy for-sale parking page (that target returned HTTP 403 from its edge and was not read). This is the domain named in the operator's own copyright line and hreflang tags and the domain named by the ACMA
  9. web.archive.org: Internet Archive snapshot of 9 Aug 2026 read 4 Sep 2026: the same 114 byte JavaScript redirect shell, carrying a parked-page referrer parameter. A snapshot of 14 Dec 2024 shows the same shell, so fortuneclock.com has not served the casino itself across that period
  10. acma.gov.au: ACMA blocked gambling websites list read 4 Sep 2026 via the Firecrawl proxy after direct requests failed; the page carries its own stamp of 20 July 2026. fortuneclock.com is listed, filed between firefoxcasino.com and fortuneplay.com. No other Fortune Clock domain appears and the list carries no per-entry dates
  11. web.archive.org: ACMA announcement of 13 Oct 2020, read 4 Sep 2026 from the Internet Archive snapshot of 31 Oct 2020 because the live page was unreachable: the sites to be blocked include Fortune Clock Casino; the ACMA cites numerous complaints including complaints about withholding winnings and poor player treatment, findings of breach of the Interactive Gambling Act 2001, and urges Australian users to withdraw their money
  12. yogonet.com: Trade press report dated 13 Oct 2020, read 4 Sep 2026 via Firecrawl: same ACMA blocking round, same named sites, same wording. The only industry-press item located about this brand
  13. casino.guru: Review read 4 Sep 2026 via Firecrawl, page stamped last updated 07/2026: Safety Index 5.2 described as below average; owner given as Atlantic Management B.V.; established 2020; licensing authority given as Curacao (CGA) OGL/2024/1060/0472 and marked Verified by the site; complaint tally all 64, opened 0, unresolved 10, resolved 7, rejected 47, with 19 complaints directly about this casino; flags that the casino does not react to third-party complaints, that the terms are unfair on four counts including confiscation without valid justification and low-risk play, and that a pending withdrawal is shown as playable balance; withdrawal limits 2,000 daily, 10,000 weekly and 40,000 monthly with no win limit
  14. askgamblers.com: Listing read 4 Sep 2026 via Firecrawl: website given as fortuneclock.com, established 2020, licences given as Curacao Gaming Control Board with no number, affiliate programme Jim Partners, no company named; CasinoRank 1/10, player rating 4.2/10 from 16 reviews, 47 complaints with a 2 day average response; negatives include 36-hour pending times; same 2,000 daily, 10,000 weekly and 40,000 monthly caps; complaint themes of withdrawals approved then rejected on technical grounds, support suggesting a different payment account or a crypto payout, verification documents accepted with the withdrawal still refused, a large payout held beyond the stated window, and caps meaning a large balance takes months to draw down
  15. uk.trustpilot.com: Trustpilot profile read 4 Sep 2026: TrustScore 1.6 of 5 from 155 reviews, 86 per cent one star, 2 per cent five star, and the business does not reply to reviews. Complaint themes of winnings reviewers say they cannot access, per-transaction limits, long processing times, unexplained rejections, shifting verification requirements, accounts frozen or placed under investigation immediately after a win with no timeline, bonus conditions reviewers say cannot be met, and support that refuses escalation
  16. casino.guru: Published complaint read 4 Sep 2026, disputed £1,000: a refused withdrawal and a removed balance over an allegation of cheating that the player attributed to a game provider issue; closed because the player stopped responding
  17. casino.guru: Published complaint read 4 Sep 2026, disputed EUR 9,500: an account blocked after a withdrawal request following a win, the operator citing card payment disputes that the player's bank confirmed had not occurred, followed by documentary demands the player could not meet
  18. casino.guru: Published complaint read 4 Sep 2026, disputed £6,000: closed as unresolved because the casino did not respond
  19. slotscalendar.com: Third-party listing read 4 Sep 2026 via Firecrawl: gives the owner as Cerberlot N.V., a different entity from the one casino.guru names. Recorded as a conflicting third-party attribution, not as a finding
  20. fortuneclock.casino: Third-party marketing page read 4 Sep 2026, self-canonicalising and with no outbound link to the casino platform, so not the operator's own claim: it states that Fortune Clock Casino is operated by Atlantic Management B.V. and licensed by the Curacao Gaming Authority under OGL/2024/1060/0472, and its FAQ states that the brand is not included in the GamStop self-exclusion scheme and that ownership details are not always made public
  21. kansspelautoriteit.nl: Dutch Kansspelautoriteit site search read 4 Sep 2026, for 'fortune clock' and again for 'atlantic management': both return the regulator's own no-results message, so no item naming the brand or that entity appears there
  22. spelinspektionen.se: Swedish Spelinspektionen site search read 4 Sep 2026: the results region is empty and the page renders only its standard chrome, so no item naming the brand appears there
  23. gamingcommission.be: Belgian Gaming Commission blocked-sites list read 4 Sep 2026 via Firecrawl, most recent entries dated 29 May 2026: no Fortune Clock domain and no Cerberlot entry appears, and none of the eight domains on the Atlantic Management certificate is listed. The only Atlantic entry, atlantic-casino-club.com, is a different brand

How we verified this: the Fortune Clock file draws on public licence registers and attributed player reports, checked as our editorial standards describe.

FAQ

Common questions about Fortune Clock

Can I get my money back from Fortune Clock?

Possibly. No licence this file could confirm now stands behind Fortune Clock, so there is no regulator or adjudicator anywhere that can order a refund. Recovery instead works through the Fortune Clock terms as they stood when you played, the evidence your payment history supports, and where appropriate a regulated legal partner. The right route depends on your evidence, and our initial assessment is free and confidential.

Not established on public record: the operator names no company, registration number or registered address on any of its own pages. Third-party attributions conflict and none is corroborated (casino.guru names Atlantic Management B.V., Curacao company 139089; SlotsCalendar names Cerberlot N.V.; AskGamblers names no company), and the CGA certificate for OGL/2024/1060/0472 carries no Fortune Clock domain. Fortune Clock prints no licence number on its own site, and the register check recorded on this file found no licence for it. No Gambling Commission licence is recorded for Fortune Clock, so GamStop does not reach it and a GamStop self-exclusion does not block an account there.

Fortune Clock accepts UK players. Neither clause 3.4 nor the long prohibited-access list at clause 3.4.1 of the terms names the United Kingdom or Ireland, so the operator's own rules do not exclude players there. There is no UK Gambling Commission licence, so GamStop, IBAS and the Commission play no part, and a third-party marketing page for the brand states plainly that it is not in the GamStop scheme. The rules in force when you played, and the evidence you hold, are what shape the routes open to you.

Our research records 1 regulator or court action for Fortune Clock, with its issuing body and a source you can check. A listing is a record, not proof of wrongdoing, and every case turns on its own evidence.

Preserve the evidence first: screenshot your balance, the stuck withdrawal, chat transcripts and emails, and save the terms as they read today. Then make one formal written complaint and work through the routes set out under "Where you are playing from" on this page, with a regulated legal partner where they support it. Avoid closing the account or accepting a partial settlement before you have taken advice.

No. Nothing is sent to any operator without your written consent. The first an operator hears of your case is a formal complaint you have approved.

The terms give one figure and one outer limit. Clause 9.16 says a withdrawal request may be processed within 36 hours, and clause 9.17 lets the operator run additional checks whose duration cannot exceed 30 days. Clause 9.13.5 allows only one open request at a time, so a queue of payouts is processed in order. AskGamblers lists 36-hour pending times among the casino's negatives, and complaints published there describe a large payout held for a week beyond that window with no timeframe given.

Yes. Clause 4.2 subjects every depositing player to identity checks and reserves the right to ask for a photograph of you with your identification document. Clause 9.13.2 triggers a full identification process on withdrawals of USD 1,000 or more: a passport, driving licence or ID, a utility bill for address with mobile phone bills expressly excluded, and both sides of any card used. Clause 4.6 adds source of funds, meaning a declaration of your source of earnings with bank statements and payroll records.

Two facts sit side by side. The operator's own site names no company, no registration number, no regulator and no licence number, and the Curacao seal markup in its footer is commented out so nothing renders. The Curacao licence third parties attribute to the brand, OGL/2024/1060/0472, was read on the CGA certificate portal on 4 September 2026 and its eight approved domains include no Fortune Clock address. Those third parties also disagree with each other about which company operates the brand.

fortuneclock.com, the address in the operator's own copyright line, now redirects to a domain sale page, and Internet Archive snapshots taken in December 2024 and August 2026 show the same empty shell. On 4 September 2026 the working platform was fortuneclock07.com, reached by redirect from fortuneclock.net, while fortuneclock10.com and fortuneclock14.com, both offered in the site's own language switcher, did not resolve. Clause 6.6 bans holding accounts on more than one of the operator's domains.

No. The brand holds no UK Gambling Commission licence, so it sits outside GamStop, and a marketing page for the brand says so in terms. Clause 5.4 asks you to confirm on registration that you have never belonged to any organisation intended to restrict or block gambling access, naming GAMSTOP, and places responsibility for any resulting losses on you. Clause 13.7 makes a self-exclusion requested through the online chat valid for only 30 days.

Clause 13.4 allows blocking or deletion without notice on seven grounds, the first being simply that the Company has decided not to provide services to you, and clause 13.2 says funds present at closure are not returned. Clause 4.6 allows a block where a source of earnings declaration is not supplied, and clause 13.6 says that where the player does not respond, the gaming funds are transferred to regulatory authorities. Ask in writing which clause was applied and for the balance recorded at blocking.

Is Fortune Clock holding your money?

The sooner the evidence is preserved, the stronger the file. Our initial assessment is free and strictly confidential.

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