Years of play. No records?
You do not need a filing cabinet to have a case. Operators are required to hold your data, and you are entitled to it.
You played across many sites over years and have no idea what went where.
Accounts were closed, emails deleted, and the history feels unrecoverable.
You suspect some of your losses are recoverable but cannot tell which.
Reconstruct first, then choose targets
Under the Data Protection Act 2018, you have the right to a copy of the personal data an operator holds on you: account history, deposits, marketing flags, responsible-gambling notes. A subject access request is free, operators must answer it, and it works even on accounts closed years ago.
Bank and card statements fill the gaps from the other side: every gambling merchant, every date, every amount. Between the two, a playing history most people believe is lost can usually be rebuilt in weeks.
We then sort the reconstructed history by what matters: which operator each loss sits with, what licence it held at the time, which protections applied to you, and which payment routes are still live. The result is a short list of genuine reclaim targets, and a clear view of what is not worth pursuing.
- A list of operators you remember playing with, even partial
- Bank and card statements covering the period
- Email addresses used for casino accounts
- Any GamStop or operator self-exclusion dates
- Old correspondence, bonuses or statements you still hold
Missing some of this? Start anyway, much of it can be reconstructed.
Find out what is actually recoverable.
Our initial assessment is free and strictly confidential. We will tell you honestly which routes your evidence supports.
Start Your Claim