Operator File · Curaçao

FoggyStar

Licence status, what the record shows and the routes open to players anywhere, with sources. A listing is a record, not an allegation of wrongdoing.

Written by Jake Thomas, Co-founder and Director. Clinton & Co Advisors is not a law firm. Last checked 3 September 2026.

Entity: SG International N.V.
Registration number: Not published
Licence number: 8048/JAZ2015-035
Regulator: Curaçao Gaming Authority (CGA)
Status: Closed
Date checked: 3 September 2026
Register: Curaçao Gaming Authority register (edition of 16 September 2026)

Closed to players since April 2023; AskGamblers terminated its listing as unresponsive and the domain no longer serves a working site

SG International N.V. (Curacao reg. 137028), Heelsumstraat 51, E-Commerce Park, Willemstad; sister brand Casoo

Licence status: could not be validated against the Curaçao Gaming Authority (CGA) register on 3 September 2026.

Our free licence checker covers this and every other operator we hold a file on.

A closed casino, not a live one

FoggyStar matters to this directory for a blunt reason: it no longer exists as a functioning casino. The crypto-focused site launched in early 2022, operated by SG International N.V., a Curacao company with registration number 137028 at Heelsumstraat 51, E-Commerce Park, Willemstad, whose better-known sister brand is Casoo. It claimed a Curacao sub-licence, 8048/JAZ2015-035, issued through the Antillephone master-licence system that Curacao has since abolished. The casino stopped taking players around 17 April 2023, AskGamblers terminated its listing because the operator had become unresponsive, and the foggystar.com domain no longer serves a working site. Anyone searching for a FoggyStar withdrawal today is almost certainly dealing with a stranded balance at a defunct offshore operator, or reading a stale affiliate review that still presents the brand as live.

The UK position while it traded

FoggyStar never held a UK Gambling Commission licence and was never part of GamStop. Its position on British custom was contradictory even by offshore standards: some review databases recorded the United Kingdom as restricted in its terms, while affiliate sites marketed it to UK players as a non-GamStop crypto casino, and one database recorded UK players as limited only in which game providers they could use, which implies registrations from Britain were technically possible. For a UK player who lost money there, that muddle is worth documenting rather than smoothing over. It shows a site that was never permitted to serve Great Britain being actively sold to British players through intermediaries, with no UK protection attaching at any point.

Is FoggyStar withholding a withdrawal?

The playbook for a stalled FoggyStar payout is in what to do when a casino withholds your winnings. Where the sum is substantial, a voided win, a confiscated balance or a withdrawal FoggyStar will not release, our withheld winnings service sets out the evidence that matters and when a specialist assessment of a FoggyStar case is proportionate.

What the record shows

Reported allegationcasino.guru (player complaints, not a regulator)· accessed 2026-07

casino.guru records a Safety Index of 5.4 (below average) with 11 complaints on file (6 resolved, 2 unresolved, 3 rejected), with players reporting withdrawal delays and processing issues, account-blocking disputes and unresponsive support. Attributed player reports, not adjudicated findings.

Source

Reported allegationAskGamblers (complaints platform, not a regulator)· 2023-2026

AskGamblers terminated FoggyStar's listing as unresponsive; its complaint record (CasinoRank 1/10) includes account closures with confiscated funds, delayed withdrawals and verification issues, and disputed amounts from roughly EUR 325 to EUR 36,000. Attributed player reports around the brand's closure, not adjudicated findings.

Source

Is FoggyStar legit?

"Legit" needs unpacking. FoggyStar quotes licence 8048/JAZ2015-035 on its site, which could not be validated against the Curaçao Gaming Authority (CGA) register. Our file records 2 documented items about FoggyStar, set out above with their sources. No UK Gambling Commission licence is recorded for it, so GamStop and the UK dispute framework do not apply, which matters more than any review score if something goes wrong. A licence is not a promise that players are treated fairly. You can verify a Curaçao licence yourself against the CGA's official register with our free licence checker.

Complaints about FoggyStar

The complaint record from the brand's trading period is thin but consistent. casino.guru holds eleven complaints against a Safety Index of 5.4, below average, with themes of withdrawal delays, account-blocking disputes and unresponsive support; six were resolved, two were not, three were rejected. AskGamblers' record, frozen at the point it terminated the listing, includes account closures with confiscated funds, verification hold-ups blocking access to balances, and terms-violation closures it described as unsubstantiated, with disputed sums running from a few hundred euros to 36,000. A small, stale Trustpilot sample skews positive from the casino's active period, with the last verified negative reporting an account disabled after a 1,500 dollar win at exactly the time the site closed. These are attributed player reports. What they add up to is a record of money left inside a casino that then went dark, which is the fact any recovery assessment starts from.

A complaint about FoggyStar should go to FoggyStar itself first, in writing, through the complaints channel it publishes or its support address where it publishes none, with every reply kept. If FoggyStar does not resolve it, escalation points at Curaçao Gaming Authority (CGA), and in practice the pressure comes from the evidence your own records support. The sequence is set out in how to escalate a casino complaint.

What the licence requires

FoggyStar's licence position could not be validated against the register (the reference on this file, 8048/JAZ2015-035, is not confirmed for this brand), and no UK Gambling Commission licence is recorded for it, so GamStop and the UK dispute-resolution framework do not apply. Read more on how Curaçao casino law works.

If you are trying to recover money

Because no licence this file could confirm now stands behind FoggyStar, there is no adjudicator anywhere that can order a refund, so recovery runs as a claim built on the FoggyStar terms as they stood when you played and on the evidence your own records support, taken forward with a regulated legal partner where they support it. Preserve your account evidence first, then see how gambling-loss recovery works, the evidence you need to recover losses, and how to escalate a casino complaint.

Check whether FoggyStar appears on the Curaçao enforcement register before you write.

Two guides carry the detail for a Curaçao brand like FoggyStar. Getting your money back from a Curaçao casino sets out the complaint order and what the regulator can realistically do about FoggyStar. Where you had self-excluded with FoggyStar and it kept taking deposits, read what a failed self-exclusion is worth. The free complaint route finder maps the order for you.

If the amount is large

Start with the deadline, because on a large FoggyStar withdrawal it is the most useful thing to know. The Curaçao anti-money-laundering regulations of January 2025 give FoggyStar 30 days from the moment your transactions reach NAf 4,000, roughly £1,700 / $2,200, to obtain the information FoggyStar has asked for; if FoggyStar does not, it must terminate the relationship, and where no presumption of money laundering exists the funds are to be transferred to you. The FoggyStar threshold is cumulative, counted daily across all deposits and withdrawals since the FoggyStar account was opened, and where it is crossed because you want to withdraw the regulations call for the FoggyStar account to be frozen completely in the meantime. Enhanced due diligence on higher-risk FoggyStar accounts is where the FoggyStar questions about source of funds and source of wealth come from, covering savings, employment income, property sales, dividends, inheritances and past gambling winnings. Alongside all of that, expect the softer FoggyStar signals: the FoggyStar host stops replying at the point the sum stops being routine, and withdrawal limits buried in the FoggyStar terms start to matter on a £50,000 / $65,000 balance in a way they never did on a £500 / $650 one. The route for a stalled FoggyStar account is under Where you are playing from.

Where you are playing from

Wherever you are playing from, a dispute with FoggyStar runs through the FoggyStar Curaçao licence and seat. Under Article 5.3 of the LOK, the National Ordinance on Games of Chance, you can complain to FoggyStar free of charge within six months of the incident; FoggyStar must acknowledge within a week and rule within four weeks, extendable once by four weeks. If that fails, the LOK requires a licensee to offer alternative dispute resolution at its own expense, and the Curaçao Gaming Authority requires that provider to be one it has certified, on a timetable it expects to run no longer than 90 days from the referral. A licensee that has not engaged a certified provider has fallen short of that requirement rather than been released from it. The Authority does not mediate the FoggyStar dispute or order compensation, but a complaint to complaints@cga.cw feeds its supervision of the FoggyStar licence. Beyond that, Article 5.5 requires a licensee to provide a clause submitting the gaming agreement to Curaçao law and any dispute to the Curaçao courts, and Article 15.3 makes a player’s claim against a licensee such as FoggyStar enforceable there.

FoggyStar is recorded on this file as closed: its own site no longer serves the casino, so the operator side of the route above may have nobody answering it, and the licence position is the one set out in the register block. The FoggyStar terms as they stood when you played, your own records and the domestic angles below carry the claim.

If you are in the United States

There is no state regulator standing behind FoggyStar for a United States player: online gambling is licensed state by state and an offshore site like FoggyStar holds no state licence, so nothing in state law reaches your FoggyStar balance. In August 2025 a coalition of 50 state attorneys general asked the Department of Justice to block offshore platforms and their payment systems under the Unlawful Internet Gambling Enforcement Act, which is enforcement rather than a route to the money FoggyStar holds. Your state consumer protection office or attorney general can log the FoggyStar dispute. The route that reaches FoggyStar itself is the one attached to the FoggyStar licence: the Curaçao route above.

If you are in the EU

Whether an EU player has a domestic claim against FoggyStar depends on the country. In Austria the position on an operator like FoggyStar is settled: the OGH in 1 Ob 229/20p held that a provider without an Austrian concession acts unlawfully, its contracts are ineffective and the player is entitled to repayment of the stake, so an Austrian FoggyStar player has a recognised route. In Germany the Court of Justice of the EU (Case C-440/23, 16 April 2026) confirmed that EU law does not prevent a restitution claim for stakes lost with FoggyStar on games prohibited in the player’s home state, though that ruling concerned Malta-licensed operators rather than FoggyStar and the BGH’s lead decision (I ZR 216/25, hearing 17 September 2026) is pending, so a German FoggyStar claim is not yet settled law. The Dutch Supreme Court ruled on 3 July 2026 that contracts with an unlicensed operator such as FoggyStar are not automatically void, so a Dutch FoggyStar player has no automatic refund, only a possible claim against FoggyStar for mistake or in tort. For every other EU country the sourced route against FoggyStar is the Curaçao route above, the one attached to the FoggyStar licence.

If you are in Canada or Australia

Neither country offers a refund route against FoggyStar. Canada: Ontario is the only province with a regulated private market, and its regulator and conduct body, the AGCO and iGaming Ontario, both say they cannot refund wagers or award compensation and deal only with Ontario-registered sites, not with FoggyStar; the other provinces run monopolies and we have found no domestic route against FoggyStar. Australia: the Interactive Gambling Act 2001 makes online casinos illegal to offer, ACMA takes complaints about breaches, and ACMA itself says Australian regulators cannot help if the provider withholds your FoggyStar winnings and points you to the licensing authority abroad. Against FoggyStar that is the Curaçao route above.

If you are in the UK

Being in the UK adds no route against FoggyStar, because FoggyStar holds no Gambling Commission licence and the Commission’s protections travel with the licence, not the player. GAMSTOP covers only operators licensed in Great Britain, so it did not block FoggyStar. The ADR duty binds Commission licensees only, which FoggyStar is not, and IBAS adjudicates only disputes with operators registered with it, a registration this file does not record for FoggyStar. The Commission has no powers to resolve individual gambling complaints or help consumers get their money back from FoggyStar, and instead asks for unlicensed sites to be reported to intelligencereports@gamblingcommission.gov.uk. The route open to you against FoggyStar is the Curaçao route above, the one attached to the FoggyStar licence.

Sources

casino.guru: Owner SG International N.V., est. 2022, casino closed, Safety Index 5.4, complaint record
askgamblers.com: Listing terminated as unresponsive; confiscation and withdrawal complaint themes; UK-restricted notice
mr-gamble.com: SG International N.V. reg. 137028, Willemstad address, claimed sub-licence 8048/JAZ2015-035, sister brand Casoo
lcb.org
trustpilot.com

How we verified this: the FoggyStar file draws on Curaçao Gaming Authority (CGA) records, licence registers and attributed player reports, checked as our editorial standards describe.

FAQ

Common questions about FoggyStar

Can I get my money back from FoggyStar?

Possibly. No licence this file could confirm now stands behind FoggyStar, so there is no regulator or adjudicator anywhere that can order a refund. Recovery instead works through the FoggyStar terms as they stood when you played, the evidence your payment history supports, and where appropriate a regulated legal partner. The right route depends on your evidence, and our initial assessment is free and confidential.

Is FoggyStar legit?

Who operates FoggyStar, and is it licensed?

FoggyStar is operated by SG International N.V. The licence reference on this file for FoggyStar, 8048/JAZ2015-035, could not be confirmed for this brand against the Curaçao register check recorded here. It is recorded as closed under Curaçao Gaming Authority (CGA). The brand has operated since 2022. This licence sits outside GamStop, so a GamStop self-exclusion does not block accounts held under it.

Does FoggyStar accept UK players?

FoggyStar's position on UK players is not clear-cut. Never UKGC-licensed and never on GamStop. Affiliates marketed it to UK players as a non-GamStop crypto casino while some review databases recorded the UK as restricted in its terms. Whichever applies, the licence in force when you played is what shapes the routes open to you.

Is there anything documented on file about FoggyStar?

Our research records 2 reported allegations for FoggyStar, each with its issuing body and a source you can check. A listing is a record, not proof of wrongdoing, and every case turns on its own evidence.

What should I do if FoggyStar will not pay out or has frozen my account?

Preserve the evidence first: screenshot your balance, the stuck withdrawal, chat transcripts and emails, and save the terms as they read today. Then make one formal written complaint and escalate to the right authority or a regulated legal partner. Avoid closing the account or accepting a partial settlement before you have taken advice.

Will FoggyStar know I contacted Clinton & Co?

No. Nothing is sent to any operator without your written consent. The first an operator hears of your case is a formal complaint you have approved.

Is FoggyStar holding your money?

The sooner the evidence is preserved, the stronger the file. Our initial assessment is free and strictly confidential.

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