Operator File · Anjouan (Comoros)

BC.Game Withdrawal Problems? Not Paying Out, Blocked Accounts and Refund Options

Licence status, what the record shows and the routes open to players anywhere, with sources. A listing is a record, not an allegation of wrongdoing.

Written by Jake Thomas, Co-founder and Director. Clinton & Co Advisors is not a law firm. Last checked 7 September 2026.

If BC.Game is not paying out, has locked your account or has withheld your winnings, this page sets out what the operator's own terms allow, what the public record shows and the recovery routes open to players anywhere. bc.game is operated by Twocent Technology Limited, a Belize company registered as 000041939, under Anjouan licence ALSI-202410011-FI1, which the Anjouan Gaming Authority public licence register carried as valid for the domain bc.game when read on 7 September 2026. If you have lost money to BC.Game, or lost a lot of money there, the sections below cover withdrawal delays, blocked accounts, confiscated winnings, silence from support, large balances and where to complain.

Register check
Entity
Twocent Technology Limited, as the Anjouan Gaming Authority public licence register
Registration number
000041939
Licence number
ALSI-202410011-FI1
Regulator
Anjouan Gaming Authority, Autonomous Island of Anjouan, Union of the Comoros
Status
Licensed
Date checked
7 September 2026
Register
the Anjouan Gaming licence register, searchable by domain.

Licensed: the Anjouan Gaming Authority public licence register, read 7 September 2026, carries bc.game under Twocent Technology Limited on licence ALSI-202410011-FI1 (type b2c), issued 2024-10-02, expiry 2026-10-01.

Twocent Technology Limited, as the Anjouan Gaming Authority public licence register (read 7 September 2026) and BC.Game's own footer (read 7 September 2026, quoting company registration number 41939, Belize) both state, holding Anjouan licence ALSI-202410011-FI1 for the domain bc.game among 17 other listed domains. Former operating companies BlockDance B.V. and Small House B.V. were both declared bankrupt in Curaçao in November 2024 (previously recorded, not re-read on 7 September 2026).

Our free licence checker covers this and every other operator we hold a file on.

Who operates BC.Game

BC.Game's own footer, read at https://bc.game/ on 7 September 2026, states: "BC.GAME is operated by Twocent Technology Limited, a limited liability company registered in Belize with company registration number 41939, with registered address at Sea Urchin Street #2, San Pedro, Ambergris Caye, Belize. BC.GAME is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros", followed by the words giving the licence number as ALSI-202410011-FI1. The sportsbook-specific terms at bc.game/help/terms-sports, also read on 7 September 2026, name no separate operating entity.

The Anjouan Gaming Authority public licence register, read on 7 September 2026, carries a row for Twocent Technology Limited on licence ALSI-202410011-FI1, type b2c, status valid, issued 2 October 2024 and expiring 1 October 2026, with the domains column listing bc.game together with bckm.top, bcpoker.com, redgreenyellow.top, hash.game, greenmoon.top, fastrun100.top, cocobeast.com, blaze.game, keepflying.top, winnerinlife.top, bcgame.sk, bc.fun, bcgame.top, bcgame.lu, bcgame.nz, bcgame.st and bc.poker, 18 domains in total. All three links needed to verify a licence hold here: the site's own domain names the company and the licence number, the register carries that company against that number, and the register row's domain list names bc.game itself. On that basis this record now records the licence as verified. The expiry date, 1 October 2026, falls after this 7 September 2026 read, so the licence is recorded as Licensed rather than Listed. This is an Anjouan Gaming Authority internet gaming licence, of the type the register gives for this row, b2c: an offshore licence of the Union of the Comoros, not a licence granted by the UK Gambling Commission and not a licence that carries GAMSTOP coverage.

A separate row on the same register carries AceQueen Limited, licence ALSI-202604006-FI1, type b2c, issued 14 April 2026 and expiring 13 April 2027, for the single domain mybc.game. That is a different domain and a different company. Nothing on bc.game's own domain names AceQueen Limited or mybc.game, so that row is reported here as held on the register and is not adopted for BC.Game.

This corrects the position recorded on 6 September 2026, when the Anjouan register had not been searched during that wave and the licence was carried as unverified pending that check. An earlier reading of the same register, on 4 September 2026, had already matched the same company and number; the 7 September 2026 reading confirms it again and is the reading this record now relies on.

The corporate chain behind the brand runs BlockDance B.V., then Small House B.V., then Twocent Technology Limited. Trade reporting records that Small House acquired BC.Game from BlockDance during 2024, with accounts differing between February and April, and that both Curaçao companies were declared bankrupt on 12 November 2024; the same reporting records that BC.Game announced on 5 December 2024 that it was withdrawing its licence from Curaçao, one day before the Curaçao Gaming Control Board was due to decide on revocation, and that the Curaçao Gaming Authority later removed the cancelled-licence entries from its public list. Gaming Intelligence reported at the time that Twocent Technology Ltd. had been registered in Belize in July 2024. Searches of the Curaçao Gaming Authority online register on its 27 August and 3 September 2026 editions returned no entry for Twocent Technology Limited, Small House B.V. or BlockDance B.V., which matches the operator's own position that it holds no Curaçao licence today; that search was not repeated on 7 September 2026, since this record's regulator is the Anjouan Gaming Authority, not the Curaçao Gaming Authority, and the Curaçao material is carried here only to explain the corporate history (previously recorded, not re-read on 7 September 2026).

Three further details sit alongside that record without being reconciled here. The operator publishes its Belize registration number as 000041939 on its licence page and as 41939 on its footer and documentation site, which is the same number with and without leading zeros. The company-written contact information on its Trustpilot profile gives Malta, while its licence page and documentation site give Belize. Two sibling brands are separately licensed on the operator's own statement: bcbet.ng, run by BlockDance Africa Limited in Abuja under a Nigerian National Lottery Regulatory Commission sports betting permit numbered 2005793 and valid to 31 July 2028, and bcgame.mx, operated in Mexico by PRODUCCIONES MOVILES S.A DE C.V under permit DGAJS/SCEVF/P-06/2005-Ter (previously recorded, not re-read on 7 September 2026).

What the terms allow BC.Game to do

Two sets of terms are live on operator-controlled domains at the same time, and they do not say the same things. The current on-site document at bc.game/help/terms-service runs to 21 numbered sections, prints no effective date and names no operating entity, no company number and no regulator: clause 2 defines the counterparty only as the operator providing the services through the website. It sets express limits on what the operator may do with a balance. Clause 11.5 limits refusal of a withdrawal to a lawful basis and states that the Company will not permanently retain legitimate customer funds solely because an investigation has been initiated; clause 15.4 adds that investigations alone do not automatically justify permanent confiscation of funds; clause 6.7 caps the KYC consequence in the same terms; clause 15.3 restricts permanent closure to material breach, illegality, confirmed criminal conduct or a legal requirement. The document is silent on several other points. No maximum processing time and no service level are published, no withdrawal cap is published, clause 20 sets no complaint deadline and names no external adjudicator, and clause 20.4 says only that the terms are governed by the laws specified in the licensing jurisdiction without naming that jurisdiction or a court. Clause 20.5 refers disputes to arbitration under rules specified by the Company that the document does not identify, and clause 21.4 bars a player from assigning rights without written consent.

The older terms and User Agreement still published on the operator's whitepaper domain set out different provisions, and both name Twocent Technology Limited and the same Anjouan licence in their opening paragraph. Clause 11 there states that the agreement is governed by the laws of Curaçao and consents to the exclusive jurisdiction of the courts of Curaçao, which points at a jurisdiction the operator left in December 2024 and conflicts directly with clause 20.4 of the current document. Clause 3 makes the operator's management decision on any dispute final and not open to review or appeal; clause 12 allows the operator to assign the agreement at any time without notice while forbidding the player to assign anything; clause 13 provides for immediate confiscation of winnings and closure where bonus abuse is found; and User Agreement clause 7.8 caps the operator's maximum liability at EUR 100 (about £86 / $108). Self-exclusion is dealt with at User Agreement clause 9: periods of 1, 3, 6 or 12 months or permanent are requested through live support, clause 9.3 states that a self-excluded player cannot access the account or make withdrawals during the period, clause 9.6 says the period cannot be shortened or cancelled, and clause 9.9(d) has the player agree that the operator will not be liable for losses incurred during it. The site's own responsible-gambling copy says self-exclusion locks an account for a minimum of six months, while the User Agreement offers one and three month options: two operator statements, recorded side by side. The separate AML policy carries the same kind of residue, committing to monitor updates from the Curaçao Gaming Control Board and to a Curaçao reporting ordinance under an Anjouan licence, and listing users identified as addicted to gambling or having mental health issues among the grounds for blocking an account.

A third document, bc.game/help/terms-sports, covers wagering rules for the sportsbook product specifically and was read on 7 September 2026. It gives the operator the right, on suspicion of unfair activity, to void a bet (paid out at odds of '1') or suspend withdrawals for up to 31 calendar days; it states that disputes over suspected fixed-match betting are investigated and decided under the operator's own policies, with no adjudicator or deadline named; and its age and jurisdiction clause requires players to be of legal gambling age, at least 18, in their own jurisdiction, without separately naming the United Kingdom or any other territory. That is narrower in scope than clause 4.3 of the general terms document at bc.game/help/terms-service (read 4 September 2026; previously recorded, not re-read on 7 September 2026), which does name the United Kingdom among the restricted jurisdictions; the two documents cover different products, sportsbook wagering rules against the general site-wide terms, and are not treated here as contradicting one another.

Withdrawal delayed or refused

A BC.Game withdrawal pending for days usually traces to clause 11.2 of the current terms, 'Verification Prior to Withdrawal', which lets the operator confirm your identity, your ownership of the receiving payment method, its anti-money-laundering obligations and your source of funds before a payout is processed, and says the withdrawal may be delayed only for so long as reasonably necessary to complete the relevant review. No number of days is fixed anywhere: clause 11.1 promises commercially reasonable efforts and clause 11.6 calls published processing times indicative only, so there is no service level to hold the operator to. The terms publish no daily, weekly or monthly withdrawal cap, though clause 11.7 allows withdrawal fees where they are disclosed before you confirm the request, and clause 12.2 lets a promotion impose wagering requirements, expiry dates and maximum winnings before you can cash out. Complaints published on casino.guru describe withdrawals delayed pending KYC review and winnings not credited; complaints published on AskGamblers describe a SEPA route shown as under maintenance despite completed verification. Log the date of every payout request and every document upload.

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Account blocked or frozen

BC.Game can restrict an account without giving you a reason you find satisfying. Clause 5.5 of the current terms allows registration to be refused and adds that, where legally permissible, the Company is not required to disclose the detailed reasons supporting such a decision. Clause 15.3 is narrower than the older document still published on the operator's whitepaper domain: permanent closure is limited to material breach, illegality, confirmed criminal conduct or a legal requirement, so a closure notice that cites nothing specific is worth challenging in writing. Clause 10.2 allows temporary restrictions pending investigation where a third party's payment method has been used, and clause 8.3 handles linked accounts and shared wallets through a multi-factor test in which, in its own words, no single factor shall necessarily be determinative. VIP status is separate again: clause 13.8 lets BC.Game downgrade or remove a tier for breach or prolonged inactivity in its absolute and sole discretion, and suspend or lock the account as an added remedy. Complaints published on casino.guru describe accounts closed or locked with a withdrawal outstanding and one closure the player attributed to a false positive; complaints published on AskGamblers describe accounts made temporarily unavailable. Ask in writing which clause was applied, and request your transaction history and closing balance.

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Winnings voided or confiscated

Confiscated winnings need a clause behind them, and BC.Game's two live documents point different ways. The current terms set express limits: clause 11.5 limits refusal of a withdrawal to a lawful basis and states that the Company will not permanently retain legitimate customer funds solely because an investigation has been initiated, while clause 15.4 adds that investigations alone do not automatically justify permanent confiscation of funds and clause 6.7 caps the KYC consequence the same way. Clauses 8.5 and 12.6 allow improperly obtained bonuses to be cancelled and promotional winnings directly attributable to abuse to be removed, each limited to what the law permits and proportionate to the established breach. The older terms still published on the operator's own documentation domain say something different: they state that where bonus abuse is found BC.GAME will immediately confiscate the winnings and close the account, and clause 4.10.6 reserves confiscation where a deposit's network fee is treated as too low. Complaints published on casino.guru include an August 2026 case in which a balance was withheld after the operator identified a game defect in a 24 minute window; casino.guru closed that case with the verdict 'Unjustified complaint'. Ask for the confiscation notice in writing, and for the clause number it relies on.

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Site not responding or gone dark

BC.Game has not gone dark. bc.game is live, and the Anjouan Gaming Authority public licence register, read on 7 September 2026, listed it as a licensed domain of Twocent Technology Limited, alongside bc.fun, bc.poker, hash.game, blaze.game, bcgame.lu and a dozen more, so a domain switch is not a closure. From some countries the site answers with a region notice rather than a login screen: read on 4 September 2026 from a United Kingdom connection it returned a notice, paraphrased here, that its gaming licence rules bar players from the visitor's region What players describe otherwise is silence. Complaints published on Trustpilot describe long waits on live support and withdrawals suspended without an explanation the reviewer understood, and Trustpilot carries its own banner on the profile saying the rating is unavailable because of a breach of its guidelines. Clause 20 of the terms requires you to contact customer support first and then escalate internally, sets no complaint deadline and names no external adjudicator; clause 20.5 refers disputes to arbitration under rules specified by the Company that the document does not identify. The published compliance address on the licence page is compliance@bcgame.com. A dated written complaint naming the clause in dispute is what turns a stalled chat into a record a regulator can read.

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What the record shows

Regulator / court actionSpelinspektionen (Swedish Gambling Authority)· 2026-06-29

Spelinspektionen, the Swedish Gambling Authority, prohibited Twocent Technology Limited from providing gambling in Sweden without the necessary licence, with immediate effect, in decision 26Si1380 of 29 June 2026. Page one of the decision records that supervision was opened on suspicion that gambling was being offered to the Swedish market through bc.game without a licence; that at an inspection on 18 June 2026 affiliate marketing was found on Swedish-language sites aimed at Swedish consumers and marketing was also directed at them through content creators on a video streaming platform; that a covert test purchase was started but not completed; and that nothing showed Swedish consumers were prevented from registering. The decision names the website owner as Twocent Technology Limited, organisation number 41939, Belize, holding a licence issued in Anjouan. Pages two to four of the document could not be decoded, so the legal basis and appeal wording are not reproduced here.

Source
Regulator / court actionKansspelautoriteit (Netherlands Gambling Authority)· 2024-09-05

The Netherlands Kansspelautoriteit imposed an order under a conditional penalty (last onder dwangsom) on BlockDance B.V., decision dated 5 September 2024 and published on 17 October 2024. The regulator states that its investigation showed BlockDance was offering unlicensed games of chance on the websites bc.game and bcgame.lu; that after an earlier re-check the sites had been made inaccessible to Dutch players and the regulator refrained from an order; and that on later monitoring the sites were available again, so the order was imposed, requiring the company to stop offering in the Netherlands within four weeks or pay EUR 280,000 per week (about £241,000 / $302,000) to a maximum of EUR 840,000 (about £722,000 / $907,000). This is a conditional penalty with a ceiling, not a penalty already levied, and it names BlockDance B.V., a former BC.Game operating company, not Twocent Technology Limited. The regulator records that the decision was open to objection.

Source
Regulator / court actionAustralian Communications and Media Authority (ACMA)· 2022-11

The Australian Communications and Media Authority published a formal warning to BlockDance B.V. (BC.Game) in November 2022. The publication page carries only the title and a link to the warning document; that PDF could not be opened for this check, so nothing is taken from its text. The warning is addressed to BlockDance B.V., a former BC.Game operating company, not to Twocent Technology Limited. The ACMA live blocked-domain list, read on 4 September 2026, carried 1,777 entries and none of them was a BC.Game domain.

Source
Regulator / court actionCuraçao insolvency proceedings (as reported by iGaming Business, NEXT.io, Gaming Intelligence and Gambling News)· 2024-11-12

Trade press reporting of November and December 2024 records that BlockDance B.V. and Small House B.V., the former BC.Game operating companies, were declared bankrupt in Curaçao on 12 November 2024 following petitions by a foundation representing online gaming players, the ruling turning on a failure to pay out more than 2 million US dollars (about 1.6 million pounds) in player winnings after Small House acquired BC.Game from BlockDance in 2024. Trade reporting differs on which court heard the matter: iGaming Business records the petitions as heard by Curaçao's Court of First Instance, while NEXT.io records the ruling of 12 November 2024 as issued by the Joint Court of Justice of Aruba, Curaçao, Sint Maarten and the BES Islands. The primary judgment was not located, so this item rests on trade press. BC.Game disputed the ruling on 21 November 2024 and said it would appeal. Reporting of 6 December 2024 records that BC.Game announced on 5 December 2024 that it was withdrawing its licence from Curaçao, one day before the Curaçao Gaming Control Board was due to rule on revocation, citing an increasingly hostile environment for operators. Later reporting of 15 September 2025 records that the Curaçao Gaming Authority removed the cancelled-licence entries for Small House B.V. from its public list. This is an insolvency and disputed payment matter, not a finding of proven misconduct.

Source

Is BC.Game legit?

"Legit" is really three separate questions. BC.Game holds licence ALSI-202410011-FI1 and is recorded as licensed under Anjouan Gaming Authority, Autonomous Island of Anjouan, Union of the Comoros. 4 documented items sit on the BC.Game file above, every one carrying its issuing body and source. No UK Gambling Commission licence is recorded for it, meaning neither GamStop nor the UK dispute framework reaches it, and that gap matters more than any review score when something goes wrong. No licence anywhere is a promise of fair treatment.

Complaints about BC.Game

The published complaint record runs to several hundred entries with both resolved and rejected outcomes. casino.guru gives BC.Game a Safety Index of 7.8, which it labels above average, with user feedback marked mixed across 72 reviews, and records the owner as Twocent Technology Limited under an Anjouan licence, which matches the Anjouan Gaming Authority register confirmed again on 7 September 2026 (previously recorded, not re-read on 7 September 2026 for the review content itself). Its complaints listing filtered to this brand displayed 701 complaints across 71 pages on 4 September 2026, with the status tabs reading Opened 4, Unresolved 6, Resolved 152 and Rejected 539. The themes on page one, all dated August and September 2026, describe an account deletion request that was not acted on, withdrawals delayed because an account had been blocked, funds withheld after a game defect, withdrawals delayed pending KYC review, winnings not credited, accounts closed or locked with a withdrawal outstanding, and one closure the player described as a false positive. One of those complaints was read in full for accuracy: a player in India described a balance withheld after the operator identified a defect in a single game during a 24 minute window, and casino.guru closed the case with the verdict 'Unjustified complaint'. It is a published allegation the platform did not uphold; the same listing's status tabs recorded 539 rejected cases alongside 152 resolved.

Trustpilot's profile for bc.game carries a warning banner from Trustpilot itself saying the rating is unavailable because of a breach of its guidelines and that a number of fake reviews have been removed, so no score is quoted here. The volume is 3,756 reviews, 839 of them in the last 12 months, with 69 per cent rated one star against 21 per cent five star, and Trustpilot's own top-mention tags include Payment, Refund, Complaint and Customer service. Reviews published there describe withdrawals said not to have reached the player's bank despite evidence being supplied, withdrawals suspended without an explanation the reviewer understood, long waits on live support, and a dispute over a self-exclusion said to have been applied by a third party. The operator replies publicly to the recent ones. On AskGamblers, whose complaint listing for the brand runs to seven pages with each entry marked resolved or rejected, the published themes are deposits debited but not credited across several currencies, balances made unavailable for withdrawal, a SEPA withdrawal route shown as under maintenance despite completed verification, accounts described as temporarily unavailable or restricted, verification not approved on a large balance, and two large rejected cases, one an account blocked with a substantial balance and one a deposit refused under a stated 60 day internal rule. All of these are attributed player reports rather than findings by any regulator, and both resolved and rejected outcomes are represented in the published listings.

A complaint about BC.Game should go to BC.Game itself first, in writing, through the complaints channel it publishes or its support address where it publishes none, with every reply kept. If BC.Game does not resolve it, escalation runs through the Anjouan route set out under Where you are playing from, because the Anjouan authority does not handle player complaints itself. The sequence is set out in how to escalate a casino complaint.

What the licence requires

BC.Game is regulated by Anjouan Gaming Authority, Autonomous Island of Anjouan, Union of the Comoros under licence ALSI-202410011-FI1, and no UK Gambling Commission licence is recorded for it, so GamStop and the UK dispute-resolution framework do not apply. Read more on what an Anjouan licence means for UK players.

An Anjouan licence sets a light-touch framework. Operators are expected to hold player funds responsibly and publish their terms, but enforcement is limited and there is no UK-style ombudsman behind it. The obligations still exist in the operator's own terms, and those terms are usually where a withheld-winnings or bonus dispute is won or lost.

Anjouan Gaming does not handle player complaints itself: its third-party complaint policy expects a written complaint to the licensee first, then a referral to an approved dispute resolution provider, then the courts. A formal, deadlined complaint citing the operator's own published terms, supported by your account and payment history, is therefore the first step.

If you are trying to recover money

Because BC.Game is licensed in Anjouan (Comoros) and not by the UK Gambling Commission, no UK adjudicator can order a refund, so recovery runs as a claim built on BC.Game's own complaints process and contractual terms, taken forward with a regulated legal partner where the evidence supports it. Preserve your account evidence first, then see how gambling-loss recovery works, the evidence you need to recover losses, and how to escalate a casino complaint.

BC.Game sits outside the UK framework. For the wider picture, read getting money back from an offshore casino. If you self-excluded before BC.Game took your deposits, read getting money back after gambling on GamStop. For the escalation order that applies to BC.Game, licensed in Anjouan (Comoros), use the free complaint route finder.

If the amount is large

A five or six figure balance meets BC.Game's terms where they are least specific. The current document publishes no daily, weekly or monthly withdrawal cap, and it promises no timescale either: clause 11.1 offers commercially reasonable efforts and clause 11.6 calls published processing times indicative only, so nothing fixes when a large payout must land. What the licence and the terms do allow is a deep look at you. Clause 6 permits identity checks before an account is activated, before deposits or withdrawals and periodically as ongoing compliance, using automated systems, manual review and third-party providers, and permits requests for source of funds, source of wealth, tax residency and proof that a crypto wallet is yours; clause 9.6 adds blockchain analytics and screening, while stating that a risk indicator does not automatically establish wrongdoing. On a balance of £50,000 ($65,000) or $250,000 (about £192,000), expect that request and answer it in full and in one go. Two limits are worth knowing before a dispute starts. The older User Agreement still published on the operator's documentation domain caps its liability at EUR 100 (about £86 / $108), and clause 21.4 of the current terms bars you from assigning your rights without written consent, so any recovery route runs in your own name with support behind you. A VIP host who stops replying after a large withdrawal request should be documented, not chased. The routing section below sets out the complaint path by country.

Where you are playing from

The Anjouan route runs in three stages, and they follow the BC.Game licence rather than your passport. First, a written complaint through the BC.Game complaints procedure, which the policy expects to be reached through the interactive seal where the site carries one, and which BC.Game must answer within 30 calendar days (14 calendar days is the deadline for raising a dispute about a game outcome). Second, a referral to one of the four ADR providers approved by Anjouan Gaming, EGIS-ADR, Axion ADR, iGaming ADR or CADRE B.V., once the 30 days have run without resolution or reply; BC.Game is obliged to participate and to bear the cost, and the process runs in English. Third, a court claim against the company that operates BC.Game. A complaint from a player in an excluded territory is outside the policy entirely, so the country paragraphs below settle whether any of this reaches you. The Authority does not adjudicate complaints itself, gives no time limit for the ADR stage and publishes no postal address, so the 30-day clock is the one to document.

If you are in the United States

Clause 4.3 of the terms names the United States and its territories among the restricted jurisdictions, and the Anjouan seal validator lists the USA among the licence's excluded territories and states that disputes from players in those territories will not be entertained. No United States regulator item and no court judgment naming BC.Game, Twocent Technology Limited or BlockDance B.V. is recorded on this page; no United States regulator or court archive was searched for this record, so that is an absence of a recorded item rather than a cleared search.

If you are in the EU

Clause 4.3 restricts Austria, France, Germany, the Netherlands and Spain by name, and no other EU state. Two regulator items are on the record. Spelinspektionen prohibited Twocent Technology Limited from providing gambling in Sweden without a licence on 29 June 2026, case 26Si1380, following an inspection that found Swedish-language affiliate marketing for bc.game. The Dutch Kansspelautoriteit imposed an order under a conditional penalty on the former operating company BlockDance B.V., decision of 5 September 2024, over bc.game and bcgame.lu, with a ceiling of EUR 840,000 (about £722,000 / $907,000). The Belgian Gaming Commission's blocked list carried no BC.Game domain when read on 4 September 2026.

If you are in Canada or Australia

Australia is named in clause 4.3 of the terms and in the Anjouan licence's excluded territories, but is absent from the geo-blocking list in the operator's own AML policy: two operator documents that do not agree. ACMA published a formal warning to BlockDance B.V. (BC.Game) in November 2022, and the ACMA live blocked-domain list, read on 4 September 2026, carried no BC.Game domain among its 1,777 entries. Canada is not restricted under clause 4.3; no Canadian regulator archive was searched for this record, so nothing follows from the absence of an item naming the brand or its operating companies.

If you are in the UK

The United Kingdom is named in clause 4.3, the Anjouan seal validator excludes it, and a UK connection on 4 September 2026 met the region-block notice. No Gambling Commission licence has ever been held in the name of BC.Game, Twocent Technology Limited, BlockDance B.V. or Small House B.V., so GAMSTOP and IBAS do not reach the site; the domain bcgame.uk appears on the Commission's register as an Inactive domain of the white-label licensee TGP Europe Limited, account 38898, whose own remote licences were surrendered on 15 May 2025.

Sources

  1. bc.game: Operator licence page read 4 Sep 2026 in a rendered browser: www.bc.game is operated by Twocent Technology Limited, a limited liability company registered in Belize with company registration number 000041939, Sea Urchin Street, San Pedro, Ambergris Caye; licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros under Licence No. ALSI-202410011-FI1; no payment agent named and no validator link present; states that crypto trading is not covered by the gaming licence; declares the siblings bcbet.ng (BlockDance Africa Limited, Nigerian NLRC permit 2005793) and bcgame.mx (PRODUCCIONES MOVILES S.A DE C.V, permit DGAJS/SCEVF/P-06/2005-Ter); contact compliance@bcgame.com. (Previously recorded, not re-read on 7 September 2026.)
  2. anjouangaming.com: Anjouan Gaming Authority public licence register, read 7 September 2026: Twocent Technology Limited, licence ALSI-202410011-FI1, type b2c, status valid, issued 2024-10-02, expiry 2026-10-01, domains including bc.game, bckm.top, bcpoker.com, redgreenyellow.top, hash.game, greenmoon.top, fastrun100.top, cocobeast.com, blaze.game, keepflying.top, winnerinlife.top, bcgame.sk, bc.fun, bcgame.top, bcgame.lu, bcgame.nz, bcgame.st and bc.poker (18 domains total). A separate row on the same register carries AceQueen Limited, licence ALSI-202604006-FI1, issued 2026-04-14, expiry 2027-04-13, domain mybc.game; that row is held on the register and is not adopted for BC.Game, since nothing on bc.game's own domain ties the brand to AceQueen Limited or to mybc.game.
  3. verification.anjouangamingboard.org: Anjouan seal validator fetched 4 Sep 2026: carries a staleness banner for the cached stamp and, below it, a certificate block generated 4 Sep 2026 naming Twocent Technology Limited, Sea Urchin Street, San Pedro, Ambergris Caye, Belize, registered website bc.game, operating status VALID, under Licence No. ALSI-202410011-FI1 issued pursuant to the Computer Gaming Licensing Act 007 of 2005; excluded territories Australia, Comoros, France, Netherlands, Spain, United Kingdom, USA plus FATF-blacklisted and sanctioned jurisdictions; states that disputes from players in excluded territories will not be entertained. (Previously recorded, not re-read on 7 September 2026.)
  4. bc.game: Current on-site terms read 4 Sep 2026, 21 numbered sections, no operating entity, licence number or effective date printed: clause 4.3 restricted jurisdictions (Australia, Austria, France, Germany, the Netherlands, Spain, the Union of the Comoros, the United Kingdom, China, Hong Kong, Macau, the United States and its territories, FATF blacklisted countries); clause 5.5 no duty to disclose detailed reasons; clause 6 and 6.7 KYC, source of funds and source of wealth with a cap on retaining funds; clause 8.3 linked accounts multi-factor test; clause 8.5 and 12.6 bonus abuse remedies; clause 9.6 blockchain analytics; clause 10.2 third-party payment methods; clause 10.5 deposit limits; clauses 11.1, 11.2, 11.5, 11.6 and 11.7 withdrawal processing, verification before payout, lawful basis, indicative times and fees; clause 12.2 promotional conditions; clause 13.8 VIP downgrade and inactivity; clause 15.3 and 15.4 closure grounds and investigations; clause 20 complaints with no deadline and no named adjudicator, 20.4 governing law unnamed, 20.5 arbitration rules unidentified; clause 21.4 assignment. (Previously recorded, not re-read on 7 September 2026.)
  5. bc.game: Home page read 4 Sep 2026 in a rendered browser from a United Kingdom connection: country badge GB, and a geo-block notice, paraphrased here because the notice's own wording spells the licence word in a way this page does not print, stating that the operator's gaming licence rules bar players from the visitor's region; no footer element and no Twocent, ALSI or Anjouan text in the served DOM; balances displayed in GBP. (Previously recorded, not re-read on 7 September 2026.)
  6. whitepaper.bc.game: Operator documentation site read 4 Sep 2026 (page states last updated 9 days earlier): BC.GAME is operated by Twocent Technology Limited, Belize company registration 41939, Sea Urchin Street #2, San Pedro, Ambergris Caye, licensed by the Government of the Autonomous Island of Anjouan under Licence No. ALSI-202410011-FI1; carries the Anjouan seal validation link. (Previously recorded, not re-read on 7 September 2026.)
  7. whitepaper.bc.game: Older terms and User Agreement still live on the operator's documentation domain, read 4 Sep 2026: clause 5.2 prohibited jurisdictions list (Aruba, Bonaire, Curaçao, France, the Netherlands, Saba, Statia, St. Martin, USA) omitting the United Kingdom and Australia; clause 11 governing law and exclusive jurisdiction of the courts of Curaçao; clause 12 assignment by the operator without notice and none by the player; clause 3 management decisions final; clause 13 confiscation on bonus abuse; clause 4.10.6 confiscation on low network fee deposits; clause 9 complaints to support with no adjudicator named; User Agreement clause 7.8 liability capped at 100 EUR; clause 8.1 withholding of winnings on suspected breach; clause 9 self-exclusion periods of 1, 3, 6 or 12 months or permanent, clause 9.3 no withdrawals during the period, 9.6 no early cancellation, 9.9(d) no liability for losses in the period. (Previously recorded, not re-read on 7 September 2026.)
  8. whitepaper.bc.game: AML policy read 4 Sep 2026: geo-blocking list naming Austria, France, Germany, the Netherlands, Spain, the Union of Comoros, the United Kingdom, the USA and FATF blacklisted countries, and omitting Australia; monitoring commitments referring to FATF and the Curaçao Gaming Control Board and to the Curaçao National Ordinance on reporting unusual or suspicious transactions; lists users identified as addicted to gambling or having mental health issues among grounds for blocking. (Previously recorded, not re-read on 7 September 2026.)
  9. whitepaper.bc.game: Operator About page read 4 Sep 2026 (last updated on or about 26 August 2026): states BC.GAME was founded in 2017; no independent corroboration located. (Previously recorded, not re-read on 7 September 2026.)
  10. spelinspektionen.se: Spelinspektionen decision listing read 4 Sep 2026: Twocent Technology Limited, category illegal gambling, decision type prohibition, decision date 2026-06-29, links the decision document. (Previously recorded, not re-read on 7 September 2026.)
  11. spelinspektionen.se: Decision 26Si1380 of 29 Jun 2026 downloaded 4 Sep 2026: addressed to Twocent Technology Limited, Sea Urchin Street 2, San Pedro, Ambergris Caye, Belize; prohibits the company from providing gambling in Sweden without a licence, effective immediately; inspection of 18 Jun 2026, Swedish-language affiliate marketing and streaming-platform promotion, incomplete covert test purchase, no barrier to Swedish registration; website bc.game owned and operated by Twocent Technology Limited, organisation number 41939, holding an Anjouan licence. Pages 2 to 4 did not decode and are not cited. (Previously recorded, not re-read on 7 September 2026.)
  12. kansspelautoriteit.nl: Kansspelautoriteit case page read 4 Sep 2026: publication 17 October 2024, underlying decision dated 5 September 2024, document 'Last onder dwangsom', status open to objection. (Previously recorded, not re-read on 7 September 2026.)
  13. kansspelautoriteit.nl: Kansspelautoriteit news item of 17 Oct 2024 read 4 Sep 2026: investigation showed BlockDance offering illegal games of chance on bc.game and bcgame.lu; after a re-check the sites were made inaccessible to Dutch players and no order was made; on later monitoring they were available again; order requires the offering to stop within four weeks or 280,000 EUR per week to a maximum of 840,000 EUR. (Previously recorded, not re-read on 7 September 2026.)
  14. acma.gov.au: ACMA publication page read 4 Sep 2026, titled Formal warning to BlockDance B.V. (BC.Game); the page holds only the download link and the PDF could not be opened, so nothing is taken from its text. (Previously recorded, not re-read on 7 September 2026.)
  15. backend.acma.gov.au: The ACMA list of blocked gambling websites, read directly 4 Sep 2026: 1,777 domains; searches for bc.game, bcgame, hash.game, bc.fun and any entry beginning bc returned no matches. (Previously recorded, not re-read on 7 September 2026.)
  16. gamingcommission.be: Belgian Gaming Commission blocked-sites list read in full 4 Sep 2026 (951 entries, most recent decisions 27 Aug 2026): no match for bc.game or bcgame. (Previously recorded, not re-read on 7 September 2026.)
  17. gamblingcommission.gov.uk: Gambling Commission register read 4 Sep 2026: bcgame.uk listed as an Inactive domain of TGP Europe Limited, account 38898, alongside other Inactive white-label domains. (Previously recorded, not re-read on 7 September 2026.)
  18. gamblingcommission.gov.uk: Gambling Commission register read 4 Sep 2026: TGP Europe Limited, 22A Castle Street, Douglas, Isle of Man; all four remote licences under 038898-R-319391-020 show status Surrendered to 15 May 2025. Searches of the same register for Twocent, BlockDance, Small House and bc.game each returned no results. (Previously recorded, not re-read on 7 September 2026.)
  19. gamingcontrol.spin-cdn.com: Curaçao Gaming Authority online licence register, 27 August 2026 edition, searched 4 Sep 2026 for Whitehall, Small House, BlockDance and Twocent: no matches. The 3 September 2026 edition (631 rows) returns the same four no-match results. (Previously recorded, not re-read on 7 September 2026.)
  20. igamingbusiness.com: Trade report of 22 Nov 2024 read 4 Sep 2026: bankruptcy petitions filed in October by a foundation representing online gaming players and heard by Curaçao's Court of First Instance; ruling relates to parent company Small House, which failed to pay out over 2 million US dollars in player winnings after acquiring BC Game in February; both companies declared bankrupt; BC.Game statement of 21 Nov 2024 disputing the ruling and saying it would appeal; BC Game awarded a Curaçao licence on 22 April 2024. (Previously recorded, not re-read on 7 September 2026.)
  21. next.io: Trade report of 6 Dec 2024 read 4 Sep 2026 in a rendered browser: BC.Game announced on 5 December 2024 that it would withdraw its licence from Curaçao, one day before the Curaçao Gaming Control Board was due to rule on revocation; bankruptcy ruling issued by the Joint Court of Justice on 12 November 2024; Small House stated in court filings that it acquired BC.Game from BlockDance BV in April 2024 and argued the deal excluded prior liabilities. (Previously recorded, not re-read on 7 September 2026.)
  22. gamingintelligence.com: Trade report of 6 Dec 2024 read 4 Sep 2026: confirms the 5 December 2024 withdrawal and records that the BC.Game site in the United Kingdom had closed and the international site then stated it was licensed by the Government of the Autonomous Island of Anjouan, with the operator listed as Twocent Technology Ltd., registered in Belize in July 2024. (Previously recorded, not re-read on 7 September 2026.)
  23. gamblingnews.com: Trade report of 15 Sep 2025 read 4 Sep 2026: the Curaçao Gaming Authority removed Small House B.V. and another operator from its public list of cancelled licences. (Previously recorded, not re-read on 7 September 2026.)
  24. casino.guru: Review read 4 Sep 2026 (authored 08/2026): Safety Index 7.8, above average; user feedback mixed across 72 reviews; records the owner as Twocent Technology Limited with a licence issued by Anjouan Gaming in Comoros; flags 'Doesn't accept players from United Kingdom' and 'Not licensed in United Kingdom'; summarises the terms as mostly fair with some clauses it did not appreciate; cons include possible deposit and withdrawal fees and some unresolved complaints; records 94 deposit methods including fiat and crypto rails. (Previously recorded, not re-read on 7 September 2026.)
  25. casino.guru: Complaints listing filtered to this brand, read 4 Sep 2026: 701 complaints across 71 pages, tabs showing Opened 4, Unresolved 6, Resolved 152, Rejected 539; page one themes dated August and September 2026 include an account deletion request not acted on, withdrawals delayed because an account was blocked, funds withheld after a game defect, withdrawals delayed pending KYC review, winnings not credited, accounts closed or locked with funds withheld; disputed sums from 88 US dollars upwards. (Previously recorded, not re-read on 7 September 2026.)
  26. casino.guru: Single complaint read in full 4 Sep 2026, submitted 26 Aug 2026, disputed amount 88 US dollars: a player described a balance withheld after the operator identified a defect in one game during a 24 minute window and disallowed activity in that window; casino.guru closed the case with the verdict 'Unjustified complaint'. (Previously recorded, not re-read on 7 September 2026.)
  27. trustpilot.com: Trustpilot profile read 4 Sep 2026: banner stating the rating is unavailable due to a breach of Trustpilot guidelines and that fake reviews have been removed; 3,756 reviews, 839 in the last 12 months, 69 per cent one star and 21 per cent five star; top mentions include Payment, Refund, Complaint and Customer service; review themes include withdrawals said not to have reached the player's bank, withdrawals suspended without an explanation the player understood, long waits on live support and a disputed self-exclusion; company-written contact info lists Malta; the operator replies publicly to recent reviews. (Previously recorded, not re-read on 7 September 2026.)
  28. askgamblers.com: Complaint listing read 4 Sep 2026, seven pages, each entry showing RESOLVED or REJECTED with a disputed amount: themes include deposits debited but not credited across several currencies, balances made unavailable for withdrawal, a SEPA withdrawal route shown as under maintenance despite completed KYC, accounts described as temporarily unavailable or restricted, verification not approved on a large balance, an account blocked with a large balance (rejected) and a deposit not credited under a stated 60 day internal rule (rejected). (Previously recorded, not re-read on 7 September 2026.)
  29. bc.game: Footer read 7 September 2026: "BC.GAME is operated by Twocent Technology Limited, a limited liability company registered in Belize with company registration number 41939, with registered address at Sea Urchin Street #2, San Pedro, Ambergris Caye, Belize. BC.GAME is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros", followed by the words giving the licence number as ALSI-202410011-FI1. The footer names no United Kingdom restriction itself; it also states that crypto trading is not covered by the gaming licence.
  30. bc.game: Sportsbook-specific terms read 7 September 2026: a clause reserving the right, on suspicion of unfair activity, to void a bet (paid out at odds of '1') or suspend withdrawals for up to 31 calendar days; a clause stating disputes over suspected fixed-match betting are investigated and decided under the operator's own policies, with no adjudicator or deadline named; and an age and jurisdiction clause requiring players to be of legal gambling age (at least 18) where they reside, which does not separately name the United Kingdom or any other territory. This is a narrower, product-specific document, distinct from the general terms at bc.game/help/terms-service.
  31. gamingcontrol.spin-cdn.com: Curaçao Gaming Authority register, edition 3 September 2026, checked 6 September 2026 (previously recorded, not re-read 7 September 2026) for Twocent Technology Limited and BC.Game: no row. This is expected, not informative: BC.Game's stated licence is Anjouan (ALSI-202410011-FI1), not Curaçao, so no Curaçao register row can exist for it.

The routing section also cites one further source, read 3 September 2026: anjouangaming.com.

How we verified this: the BC.Game file draws on Anjouan Gaming Authority, Autonomous Island of Anjouan, Union of the Comoros records, licence registers and attributed player reports, checked as our editorial standards describe.

FAQ

Common questions about BC.Game

Can I get my money back from BC.Game?

Possibly. BC.Game is licensed in Anjouan (Comoros), outside the UK system, so no UK adjudicator can order a refund. Recovery instead works through the operator's own complaints process, the evidence your payment history supports, and where appropriate a regulated legal partner. The right route depends on your evidence, and our initial assessment is free and confidential.

BC.Game is operated by Twocent Technology Limited, as the Anjouan Gaming Authority public licence register, licensed in Anjouan (Comoros), under licence ALSI-202410011-FI1. It is recorded as licensed under Anjouan Gaming Authority, Autonomous Island of Anjouan, Union of the Comoros. This licence sits outside GamStop, so a GamStop self-exclusion does not block accounts held under it.

BC.Game is not open to UK players on the record on this file. Clause 4.3 of the terms names the United Kingdom among the restricted jurisdictions, and the Anjouan seal validator lists the United Kingdom among excluded territories, stating that disputes from players in excluded territories will not be entertained. A read from a United Kingdom connection on 4 September 2026 showed the GB country badge and a geo-block notice, paraphrased here because the notice's own wording spells the licence word in a way this page does not print, stating that the operator's gaming licence rules bar players from the visitor's region. No Gambling Commission licence has ever been held in the name of BC.Game, Twocent Technology Limited, BlockDance B.V. or Small House B.V., so there is no GAMSTOP coverage and no UK adjudicator; the domain bcgame.uk appears on the Gambling Commission register as an Inactive domain of the white-label licensee TGP Europe Limited (account 38898), whose own remote licences were surrendered on 15 May 2025. The licence in force when you played is what shapes the routes open to you.

Our research records 4 regulator or court actions for BC.Game, each with its issuing body and a source you can check. A listing is a record, not proof of wrongdoing, and every case turns on its own evidence.

Preserve the evidence first: screenshot your balance, the stuck withdrawal, chat transcripts and emails, and save the terms as they read today. Then make one formal written complaint and escalate to the right authority or a regulated legal partner. Avoid closing the account or accepting a partial settlement before you have taken advice.

No. Nothing is sent to any operator without your written consent. The first an operator hears of your case is a formal complaint you have approved.

BC.Game's own footer states that bc.game is operated by Twocent Technology Limited, a Belize company registered as 41939, at Sea Urchin Street, San Pedro, Ambergris Caye. The Anjouan Gaming Authority public licence register, read on 7 September 2026, carries the same company against the same licence, ALSI-202410011-FI1, with bc.game named among its listed domains, so this record treats the licence as verified. The company-written contact information on its Trustpilot profile gives Malta instead; that is a separate, unreconciled statement.

The terms do not commit to a number. Clause 11.1 says withdrawals are processed using commercially reasonable efforts and clause 11.6 calls published processing times indicative only, while clause 11.2 allows a delay for as long as is reasonably necessary to complete identity, anti-money-laundering and source of funds checks. No maximum and no service level are published, so the date of your cash out request and of every reply is worth logging.

Yes. Clause 6 allows identity checks before an account is activated, before deposits or withdrawals and periodically as ongoing compliance, using automated systems, manual review and third-party providers, and allows requests for source of funds, source of wealth, tax residency and proof that a crypto wallet is yours. Clause 6.7 states that nothing in that section permits the operator to keep customer funds permanently except where the law, a competent authority or the terms allow it after a proven breach.

The terms give several routes to a restriction. Clause 10.2 allows temporary limits pending investigation where a third party's payment method has been used, clause 8.3 applies a multi-factor test to linked accounts and shared wallets, and clause 13.8 allows a VIP tier to be removed and the account suspended or locked. Clause 5.5 says the operator need not give detailed reasons where the law permits. Ask in writing which clause was applied.

Neither is the current international site. bcgame.uk appears on the Gambling Commission register as an Inactive domain of TGP Europe Limited, a white-label licensee whose own remote licences were surrendered on 15 May 2025. mybc.game sits on a different Anjouan licence held by AceQueen Limited, and nothing read connects that company to Twocent Technology Limited. The licensed international domain is bc.game.

No. Trade reporting records that BC.Game announced on 5 December 2024 that it was withdrawing its licence from Curaçao, one day before the Curaçao Gaming Control Board was due to rule on revocation. Searches of the Curaçao Gaming Authority online register, on both its 27 August and 3 September 2026 editions, return no entry for Twocent Technology Limited, Small House B.V. or BlockDance B.V. Claim and register agree on that point.

Is BC.Game holding your money?

The sooner the evidence is preserved, the stronger the file. Our initial assessment is free and strictly confidential.

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