Operator File · Kahnawake

Aura Kasino

Licence status, GamStop coverage and any publicly documented issues for Aura Kasino, with sources. A listing is a record, not an allegation of wrongdoing.

Who operates Aura Kasino

Aura Kasino is licensed under the Kahnawake Gaming Commission and holds KGC Licence No. 00966. The operating entity behind the brand is CCR Enterprise Gaming SRL, registered in Costa Rica under registration number 4062001305975. The Kahnawake interactive-gaming permit-holders register separately lists CCR Enterprise Gaming as the CPA operator for aurakasino.com. The brand therefore sits within the Kahnawake regulatory framework, with a Costa Rica company at the corporate level.

The operating entity across the registers

Two records identify the operator. The operator's own terms name the entity as CCR Enterprise Gaming SRL, registered in Costa Rica under registration number 4062001305975. The Kahnawake permit-holders register separately lists CCR Enterprise Gaming as the client-provider-authorisation operator for aurakasino.com. Identifying the single legal entity behind a brand matters when matching a deposit to the company a player actually contracted with, so it is worth confirming the exact name and registration on the operator's own current terms before pursuing any disputed balance.

What the public record shows

Casino Guru records a complaint over a disputed EUR 2,500 withdrawal delay and account closure, which it marks 'Unresolved'. It also records a separate player account alleging non-payment that cites 'responsible gaming rules'. Casino Guru assigns the brand a Safety Index of 5.4, which it describes as 'Below average'. These entries are reported player allegations as published by Casino Guru, accessed 2026-06-17, and are not adjudicated findings against the operator.

Routes for a disputed account

A player who believes a withdrawal has been wrongly delayed, or an account wrongly closed, can raise the matter through the operator's defined complaints procedure. As a Kahnawake-licensed operator, Aura Kasino is also subject to KGC dispute escalation where an internal complaint is not resolved.

What the record shows

Reported allegationCasino Guru (complaints platform)· accessed 2026-06-17

Independent platform records a withdrawal-delay/account-closure complaint (disputed EUR 2,500, Unresolved) and a player account alleging non-payment citing 'responsible gaming rules'; Safety Index 5.4 'Below average'. Allegations, not adjudicated findings.

Source

Complaints about Aura Kasino

Documented items about Aura Kasino appear above with their sources; day-to-day Aura Kasino complaints, typically stalled withdrawals, verification loops and bonus disputes, are recorded by independent complaints platforms rather than published by Kahnawake Gaming Commission (Canada).

A complaint about Aura Kasino should go to Aura Kasino itself first, in writing through its published procedure, with every reply kept. If Aura Kasino does not resolve it, escalation points at Kahnawake Gaming Commission (Canada), and in practice the pressure comes from the evidence your own records support. The sequence is set out in how to escalate a casino complaint.

What the licence requires

Aura Kasino is regulated by Kahnawake Gaming Commission (Canada) under licence 00966, and it holds no UK Gambling Commission licence, so GamStop and the UK dispute-resolution framework do not apply. Read more on how Kahnawake licensing affects UK players.

If you are trying to recover money

Because Aura Kasino is licensed in Kahnawake and not by the UK Gambling Commission, no UK adjudicator can order a refund, so recovery runs as a claim built on Aura Kasino's own complaints process and contractual terms, taken forward with a regulated legal partner where the evidence supports it. Preserve your account evidence first, then see how gambling-loss recovery works, the evidence you need to recover losses, and how to escalate a casino complaint.

Aura Kasino sits outside the UK framework. For the wider picture, read getting money back from an offshore casino. If you self-excluded before Aura Kasino took your deposits, read getting money back after gambling on GamStop. For the escalation order that applies to Aura Kasino, licensed in Kahnawake, use the free complaint route finder.

Sources

How we verified this: the Aura Kasino file draws on Kahnawake Gaming Commission (Canada) records, licence registers and attributed player reports, checked as our editorial standards describe.

FAQ

Common questions about Aura Kasino

Can I get my money back from Aura Kasino?

Possibly. Aura Kasino is licensed in Kahnawake, outside the UK system, so no UK adjudicator can order a refund. Recovery instead works through the operator's own complaints process, the evidence your payment history supports, and where appropriate a regulated legal partner. The right route depends on your evidence, and our initial assessment is free and confidential.

Aura Kasino is operated by CCR Enterprise Gaming SRL, licensed in Kahnawake, under licence 00966. It is recorded as licensed under Kahnawake Gaming Commission (KGC). The brand has operated since 2025. It sits outside GamStop, so a GamStop self-exclusion does not block it.

Aura Kasino's position on UK players is not clear-cut. No published restricted-country list; not UKGC-licensed Whichever applies, the licence in force when you played is what shapes the routes open to you.

Our research records 1 reported allegation for Aura Kasino, each with its issuing body and a source you can check. A listing is a record, not proof of wrongdoing, and every case turns on its own evidence.

Preserve the evidence first: screenshot your balance, the stuck withdrawal, chat transcripts and emails, and save the terms as they read today. Then make one formal written complaint and escalate to the right authority or a regulated legal partner. Avoid closing the account or accepting a partial settlement before you have taken advice.

No. Nothing is sent to any operator without your written consent. The first an operator hears of your case is a formal complaint you have approved.

Is Aura Kasino holding your money?

The sooner the evidence is preserved, the stronger the file. Our initial assessment is free and strictly confidential.

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